Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it’s preparing to roll out the feature globally. If successful, the company believes that in a year’s time, more than 30% of its total customer support tickets will be …

Airbnb has taken its time to launch AI features within the app, but CEO Brian Chesky on Friday said the company is now planning to bake in features powered by large language models that would help users search for listings, plan their trips, and aid hosts in managing their properties. …

A security lapse by one of India’s largest pharmacy chains allowed outsiders to gain full administrative control of its platform, exposing customer order data and sensitive drug-control functions, TechCrunch has exclusively learned. The issue affected DavaIndia Pharmacy, the pharmacy arm of Zota Healthcare, which operates a large network of retail …

"If you want to have a well-invested high street, if you want to have jobs for your sons and daughters - as well as Saturday jobs or summer jobs - then it's the restaurant sector that is going to be delivering that," she says

One woman, who has face blindness, has difficulty watching films with more than four characters, but her companion helped to explain who is who when she got confused. Another woman, with severe dyslexia, used the AI to help her read labels in shops. And another, with misophonia - she finds …

Weston is also front and centre of the Times, which highlights the fact that it is Team GB's first medal of the games. But the paper leads on Prime Minister Sir Keir Starmer's upcoming speech at the annual Munich Security Conference. It says he will use the moment to launch …

KPop fans inspired by Belfast creator to go 'up, up, up' The Belfast born creative is now hoping to inspire the next generation of animators to go "up, up, up" in the industry

Lindsey Vonn says she is "finally feeling" more like herself but will require at least two more operations on the broken leg she sustained in a crash at the Winter Olympics on Sunday. The American great was racing just nine days after rupturing ligaments in her left knee when she …

Nobody could doubt how hard Andrew Musgrave tried to win his first Winter Olympics medal in his fifth Games. Having to stop mid-interview to vomit was as vivid an illustration of that as anything. The 35-year-old Scot finished sixth in the 10km interval start freestyle to post Britain's best finish …

Malinin had come in for some criticism at these Games, particularly around his performance in the team event, in which he was outscored by Kagiyama in the short program before errors in the free skate – in which he had not originally been expected to compete - almost allowed Japan …