Amazon launches its healthcare AI assistant on its website and app
Amazon announced on Tuesday that it’s expanding access to its healthcare AI assistant to its website and app.
Health AI can answer questions, explain health records, manage prescription renewals, book appointments, and more. Users don’t need to be Prime subscribers or One Medical members to use the assistant, Amazon says. Amazon says that while Health AI can answer general health questions without having access to an individual’s medical information, it’s designed to serve as a personalized health assistant that can offer more tailored guidance and take actions, such as connecting you with healthcare professionals and treatments.
” For example, if multiple patients ask about medication interactions, Amazon says it might use these patterns, while keeping patient names private, to improve how Health AI responds to similar questions.
” However, Amazon didn’t share exactly how conversations are encrypted and who has access to them. TechCrunch has reached out for specifics.
Health AI can then interpret your lab results, diagnoses, and medical records to provide accurate, personalized answers about your symptoms and medication, Amazon says. If you need professional care, Health AI can connect you to a One Medical provider.
Non-Prime members can connect with One Medical providers through Amazon’s pay-per-visit option
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