Facebook Marketplace now lets Meta AI respond to buyers’ messages
Now when buyers inquire about an item’s availability, sellers can use Meta AI to automatically draft replies using information from their listing, such as the description, availability, pickup location, and price. Sellers can enable, preview, and edit these auto-replies during listing creation.
One seller had even created their own AI tool last year to handle these initial inquiries from interested buyers. Facebook Marketplace also now lets sellers list their items automatically using Meta AI. After uploading an image of an item, Meta AI can create a draft listing, fill in the details, and suggest a price based on similar items in the area.
The overview also includes a summary of their Marketplace activity, such as listing history, the types of items they sell, and their seller ratings. Sellers can now also expand their reach by offering shipping on their listings, Facebook says. And they can generate prepaid shipping labels and easily track every order from a simple dashboard
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